FAQ

Frequently Asked Questions

Below are the most commonly asked questions. 
Please contact us if we did not answer your question below.

What kind of training do you provide for your staff?

Regardless of someone’s experience, all PBS staff must go through our extensive training program. The program consists of ten hours of hands-on training. All bartenders attend a two-day, ten-hour training session on how to work in a banquet bar setting. All bartenders are required to be TIPS certified, which is a four-hour class on alcohol intervention procedures.

Can I request a particular staff member?

We will always try to honor your requests. However, due to scheduling conflicts, we cannot guarantee a request for a particular staff member. We can guarantee that you will get an extremely qualified staff member to work your event!

Does PBS provide food or beverage?

PBS provides highly-trained servers and bartenders (staff only) to help with your event. We do not provide food, alcohol, or rental items.

Do bartenders request proof of age?

Yes! Please note that under no circumstances will any of our bartenders serve anyone under the age of 21. If there is any doubt, our bartenders will request proof of drinking age. Sorry, no exceptions.

Do bartenders have their own bar tools?

PBS bartenders carry and use their own bar tools. Supplies consist of shaker glasses, bottle openers, pourers, and bar mats.

Is there a minimum number of hours that we can contract the staff?

Yes. 5-hour minimum for all staff Sunday through Friday, 6-hour minimum for all staff Saturdays

What kind of uniform does your staff wear?

We have several uniform types to choose from. Please see the list of uniform choices. Please note, only bartenders have the black vest. Any other uniform not listed needs to be provided by the client.

What services can we expect from your staff?

Servers: Our staff is trained to set tables and buffets. They will set up, service, and maintain all food and beverage table service areas throughout the event. At the end of the event, we provide a total breakdown and cleanup to the client’s specifications. Services during the event include any type of table food service required and beverage service including water, wine, and champagne. 

Bartenders: All beverage service consists of a complete setup of the bar, mixing and serving all drinks, and complete breakdown and cleanup at the conclusion of your event.

What do I, as the host, need to give the staff upon arrival?

For food servers, we ask that you have a list of menu items and a timeline of your event requirements in order to provide seamless service to your event. For bartenders, please advise of any special requests, such as recipes, toasts, speeches, and last call.